This Ausbildung program trains you in all aspects of hotel operations, preparing you for a career in the hospitality industry.
What You Will Learn:
- Guest reception and check-in/check-out procedures
- Handling reservations and managing room availability
- Providing information and assistance to guests
- Processing payments and managing invoices
- Coordinating housekeeping and maintenance services
- Serving food and beverages (in some hotels)
- Handling guest complaints and resolving issues
- Working with hotel management software
- Understanding hotel security and safety procedures
Why Choose This Path?
Germany has a thriving tourism industry and a strong reputation for hospitality. This Ausbildung provides a solid foundation for a career in hotels, resorts, and other lodging establishments, with opportunities for advancement to supervisory and management roles.
🎓 Required school certificate: High school/Secondary school diploma
🇩🇪 German language requirement: B2 or higher level
🗓️ Duration of training: 3 years
| Year of Training | Salary (gross) |
|---|---|
| 1st year of training | 790-1,000 Euros |
| 2nd year of training | 875-1,150 Euros |
| 3rd year of training | 950-1,300 Euros |
| Starting Salary | 2,000-2,200 Euros |
🕙 Working hours: Approximately 40 hours a week
- Flexible scheduling, including evenings, weekends, and holidays
- Shift work is common in the hotel industry
What does a hotel specialist do in Ausbildung?
- Welcome guests and provide excellent customer service
- Manage room reservations and assignments
- Coordinate with housekeeping and maintenance staff
- Handle guest requests and resolve any issues
- Process payments and maintain accurate records
- Assist with events and functions
- Maintain a clean and organized front desk area